Your Spanish-speaking patients are calling. PrepQ answers for you.
PrepQ answers your Spanish-speaking patients' procedure questions by text and voice, in Spanish, 24/7 - with the same physician-written, practice-approved content your English-speaking patients receive. HIPAA-compliant, BAA available.
Spanish-Speaking Patients procedures we've done the work for
Every procedure ships with prep instructions, what-to-expect guidance, aftercare, and the questions patients actually ask — written by physicians, approved by yours before going live.
English & Spanish, automaticallySame physician-approved librarySame escalation safeguardsNo extra cost
Real questions. Physician-approved answers.
A sample from our multilingual answer library. Your practice reviews and approves every answer — and can customize any of them to your protocols — before a single patient sees it.
Does PrepQ answer patients in Spanish?
Roughly one in eight U.S. patients speaks Spanish at home, and in many procedural practices the share is far higher. When prep instructions arrive only in English, Spanish-speaking patients call the office more often, misunderstand fasting and medication guidance more often, and cancel on the day of the procedure more often - outcomes that are bad for patients and expensive for practices. PrepQ addresses this directly: every subscribing practice's dedicated number answers patient questions in both English and Spanish, automatically matching the language of the patient's message. The Spanish responses carry the same physician-written, practice-approved content as the English library, the same escalation safeguards that route urgent symptoms to the office or 911, and the same education-not-medical-advice framing. There is nothing extra to configure and no separate charge; bilingual delivery is part of every PrepQ subscription, live in about a week, with no EHR integration required.
Examples from PrepQ's physician-reviewed library. Practices customize answers to their own protocols during onboarding.
Live in about a week. No EHR integration.
1 — Your physicians approve the answer set
We stage every Spanish-speaking answer for your review. Your doctors approve or edit each one — about an hour of physician time.
2 — Your practice gets a dedicated number
Patients text or call it any time. Urgent symptoms escalate to your office or 911 — the AI never freelances.
3 — Your staff stops repeating themselves
The same calls stop coming in. Your dashboard shows every question, answer, and escalation.
✓ Reviewed by board-certified physicians · HIPAA-compliant, BAA available · No long-term contract
Ready to quiet the phones?
Flat monthly pricing per provider. Staff seats are always free. Cancel anytime.