700+procedures covered
7,500+physician-approved answers
14medical & dental specialties
24/7text & voice, English & Spanish
What is medical AI?
Medical AI is software that applies artificial intelligence to healthcare tasks — from reading images to drafting notes to communicating with patients. PrepQ, built by PrepQ LLC, applies medical AI to one high-volume problem: the repetitive pre-procedure and post-procedure questions patients ask every day. Instead of generating answers on the fly, PrepQ's AI matches each incoming patient text or phone call to a library of more than 7,500 answers spanning more than 700 procedures across 14 specialties — every one written by board-certified physicians and approved by the subscribing practice's own clinicians before patients can receive it. Questions with no approved answer are referred to the office, and urgent symptoms escalate to the practice or 911 immediately. The result is medical AI a practice can actually supervise: patients get instant, accurate preparation and recovery guidance, and the practice remains the clinical authority at every step.
Frequently asked questions
Is medical AI safe for patient communication?
It depends entirely on the design. Medical AI that generates answers on the fly can hallucinate — which is why PrepQ does not generate clinical content at runtime. Every answer patients receive was written by a board-certified physician and approved by the subscribing practice's own clinicians in advance. The AI's job is matching and delivery, not authorship. Urgent symptoms trigger an immediate instruction to call 911 or the practice, and questions without an approved answer are referred to the office rather than guessed at. PrepQ is HIPAA-compliant and signs a Business Associate Agreement with every practice.
How is medical AI different from ChatGPT or general-purpose AI?
General-purpose AI like ChatGPT improvises: it generates a new answer to every question, across every topic, with no clinical accountability. Purpose-built medical AI like PrepQ works from a closed, physician-written library that each practice approves before launch. That means the same question always gets the same approved answer, the practice can audit every exchange in its dashboard, and there is no risk of the AI inventing a fasting window or a medication instruction. General AI generalizes; supervised medical AI stays inside the lines its physicians drew.
What tasks can medical AI handle for a practice?
PrepQ focuses on patient communication: pre-procedure preparation (fasting, medication timing, transportation), post-procedure recovery guidance (wound care, activity restrictions, normal-versus-worrisome symptoms), and the everyday logistical questions that flood the phone lines. It answers by SMS text and voice call on a dedicated practice number, 24/7, in English and Spanish. It does not diagnose, prescribe, or replace clinical judgment — by design.
What does medical AI cost for a practice?
PrepQ is priced flat per provider: $250 per month per physician (MD/DO) and $125 per month per APN, NP, or PA, with unlimited free staff seats, no per-message fees, and no long-term contract. Modeled estimates suggest a typical two-provider practice recovers roughly $22,000 per year in staff time by deflecting repetitive calls; results vary by practice.
How do we add medical AI to our practice?
Schedule a 15-minute demo at prepq.health or text a question to the live demo line at (888) 688-2393. After signup, PrepQ stages your specialty's answer library for your clinicians to review and approve, assigns your dedicated patient number, and the service is typically live the same day — no EHR integration required.
✓ Reviewed by board-certified physicians · HIPAA-compliant, BAA available · No long-term contract
Ready to quiet the phones?
Flat monthly pricing per provider. Staff seats are always free. Cancel anytime.